Chantay

Training Excellence I Performance Improvement I Organisational Success

Hello! Thank you for taking the time to view my profile and get to know me. As an experienced IT Trainer, Performance Coach, and Facilitator, I have UK and international work experience and I believe we would make an effective team in enhancing your IT skills to help you stand out in a competitive market.

As your IT tutor, my primary goal is to support you in passing your IT exams, obtaining qualifications, achieving professional success, and reaching your desired IT milestones. Here’s what I’ll do:
• Qualification Preparation: I’ll prepare you to excel in your ICT qualifications, including GCSE and BTEC Computer Science, ICT Levels 1–3, and Microsoft Office certifications
• Advanced Microsoft Office Skills: Let’s dive into advanced Microsoft Office skills that will boost your productivity, job performance, and overall success. We’ll explore real-world examples for an engaging learning experience
• Business Documentation Mastery: I’ll help you enhance your IT skills so you can create impressive business documents and financial reports using Microsoft Office 365
• Career Transition Support: Whether you’re moving to a new role within your current company or pursuing fresh opportunities, I’ll equip you with the necessary IT skills
• Hobbies and Interests: If you’re a senior surfer, looking to connect with friends and family worldwide, I’ll teach you the technical knowledge to achieve your goals

We Will Work In a Relaxed And Fun Environment To Achieve Your Goals

Tutoring Experience

Here’s a look at the type of learners who have achieved success working with me:

• Adult learners – It’s NEVER too late to stop learning! I work closely with adults of all IT skill levels
• Corporate – I work with executives up to Board level
• Public sector – The same IT skills necessary to help you succeed in the private industry are just as important for professionals at all levels in the public sector
• Senior surfers – I provide IT tutor sessions for seniors who want to use technology to communicate with family members internationally at your pace and timing
• Private individuals – If you are preparing for increased work responsibilities or a new position, I can provide IT tutoring or coaching in your required areas
• University students – If you are about to graduate or have already graduated, work with me to ensure you are ready for real-world experience and have the right IT skillset that employers require
• Start-up companies – You or your employees have got to have current IT skills necessary at this critical time in a company’s life

I’m honoured to have trained employees at many of the top organisations in the world.

Organisations Include:
AT&T, Birmingham City Council, British Airways, British Telecom, British Aerospace, Chase Manhattan Bank, Charles Schwab, Further Education Colleges, Land Rover, NHS, Pirelli, Price Waterhouse Coopers, Rolls Royce, Royal College of Nursing, several London Borough Councils, Siemens and top-tier corporate law firms

My IT and Coaching Related Qualifications:/Certifications:
• Institute Certified Training Professional (ICTP)
• Certified Trainer Assessment Program (TAP)
• Further and Adult Education Teachers' Certificate
• Microsoft Office
• Certificate in Training Practice
• Diploma in Facilitation

IT Provide Tutoring On:
• Software Applications – Microsoft Office, legal and bespoke software
• Operating Systems - Windows 10 & 11
• Qualification Preparation - All ICT-related courses - GCSE and BTEC Computer Science, ICT Levels 1 – 3, Microsoft Office certifications
• Other - Computer Literacy

Tutoring Approach

Let me share some insights into my teaching methods as an IT tutor:

• Personalized Approach: I believe in tailoring my teaching to each student’s unique learning style and pace. Whether you’re a visual learner, an auditory learner, or prefer hands-on practice, I adapt my approach accordingly
• Concept Clarity: Before diving into specific skills or tools, I focus on building a solid foundation. Understanding the underlying concepts helps students grasp the “why” behind what they’re learning
• Real-World Examples: I love using practical examples. We’ll explore scenarios relevant to your goals, whether it’s creating a spreadsheet for budgeting, designing a professional presentation, or automating tasks using macros
• Interactive Learning: Expect engaging discussions, Q&A sessions, and interactive exercises. Learning is more effective when it’s a two-way conversation
• Hands-On Practice: Theory alone won’t cut it. You’ll get hands-on experience with software applications. We’ll work through exercises together, troubleshoot, and reinforce your skills
• Feedback and Improvement: Constructive feedback is crucial. I’ll provide guidance on areas for improvement and celebrate your progress
• Patience and Encouragement: Learning IT can be challenging, but I’m here to support you. We’ll celebrate small victories and tackle obstacles together
• Remember, our journey will be collaborative, enjoyable, and focused on achieving your IT goals

Tutor Session Duration:
My tutoring sessions typically last 60 minutes. This duration allows us to cover essential topics, engage in hands-on practice, and address any questions you may have. However, I’m flexible, and we can adjust the session length based on your preferences and learning needs. Feel free to let me know if you have any specific time constraints or preferences!

I would be delighted to schedule a trial session for you to discuss your goals, and to assess if my tutoring approach aligns with your learning style.

Feel free to propose a date and time, and we’ll make it happen!

"I hear and I forget. I see and I remember. I do and I understand" – Confucius

Tutor Support:
I provide email and telephone support for my students between tutor sessions.

Let’s collaborate to acquire the sought-after IT application skills that employers value.”

Chantay