Information About Caroline - Wirral tutor - (5 reviews)
This is how 2 referees rated Caroline:
I am a very busy Wirral-based tutor with a First Class Honours Degree in Teaching, Learning and Mentoring, currently tutoring 25 children a week, aged 5 and upwards. I worked at an inner-city primary school for eight years and have been tutoring privately for the past five years. I can supply multiple outstanding references. I have some spaces coming free from July 2018. Please contact me for details. Please notes: my prices start at £25/hour, please check for details as per your requirements.
My strengths lie in identifying your child’s weak areas and then addressing them. I can provide you with many references and testimonials from the parents of the children that I tutor. I have moved children from the bottom of the class to the top and helped children to pass entrance exams that they have previously failed to fee-paying and selective schools on the Wirral and in Chester. I am passionate about education and hate to see any child fall behind in school.
I work with a broad spectrum of children, from the state and private sector, and more recently, young adults who are trying to access further education but need additional support in English and Maths. I am currently being funded as a private tutor to work within the school setting. I am also a teacher-author, I produce all my own resources for the children that I teach and sell my resources on-line.
I am passionate about education and do whatever I can to help a child learn.
I can also provide an assessment of your child with extensive written feedback if you do not wish to commit to regular tutoring but simply wish to understand where their problems may lie. This assessment takes places over 1/2 hours and costs £100 with the written report.
I also have spaces available during the holidays. Tutoring over the long summer break can be extremely beneficial for your child and they can make considerable progress during this time. I give a discount if you book more than one lesson per week.
Please note: I require one lesson in advance as a deposit, which is non-refundable if a lesson is cancelled by the parent with less than 24 hours’ notice. This is payable at the first lesson.
I have taught whole classes and groups, as well as providing support on an individual basis. I have proven success moving children forward with their reading through phonics teaching and have, over the years taught countless children to read. I am passionate about securing their reading skills, as without them, the whole curriculum can be inaccessible.
I am especially dedicated to helping children who have problems with maths. As somebody who struggled with maths as a child, I feel I have a good understanding of the difficulties some children face and I have an enormous amount of patience! I receive great feedback from parents who see their children improve in this area.
I look for gaps in learning, fill them and don`t move on until the child is secure, happy and confident. I am very thorough. I know the importance of self-esteem and have been fortunate to see this grow in children many times and witness the impact on their confidence, happiness and ultimately, their learning.
Tutor Resources: (free to download)
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Availability: Weekends / Weekdays (all times)
References Available: Yes (✔ On File)
- Birkenhead Sixth Form (2013) - GCSE Science (College) (✘ Not On File)
- Edge Hill University (2012) - Teaching, Learning and Mentoring (Bachelors) (✔ On File)
- Edge Hill (2010) - GCSE Maths (College) (✘ Not On File)
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I was looking for a long term tutor for my six-year old which I thought I had found in Caroline. Caroline initially said that she had space to tutor my son once a fortnight, which she did twice before going on holiday for six weeks (which she told me about after I booked her as a tutor but in advance of her holiday) this was a very long and quite difficult wait for my son to see her again but I was prepared to put up with this wait in order for my son to be able to be tutored by Caroline. Caroline was excellent with my son and I couldn't ask for a better service while she was here. I asked her if we could increase her visits to once a week and just before Christmas she messaged me to say that she had a weekly slot available. I booked it. This is when the troubles began.
The first session that was moved to a Thursday unfortunately coincided with our other child's nativity play. I am studying a very intense university degree and unfortunately (and this was entirely my mistake) I forgot about the lesson. I offered to pay Caroline for this lesson to which she told me, 'It's okay, these things happen' she said I didn't need to pay her. After this there was a period of a few weeks over Christmas and New Year with no lessons, then Caroline came over for another lesson with my son which was again an excellent lesson where she displayed patience and encouragement with my son.
The following week we had another problem - I had to cancel the lesson as I had a very large deadline for university the next day. I had been working until the early hours of the morning every day for over a week and when I received a reminder text from Caroline about my sons lesson I phoned her right away to let her know that we wouldn't be able to make the lesson. She was understandably annoyed, I apologised to her, I explained the huge pressure, and workload that I had been under and assured her that I would ensure that it did not happen again and that my son would be available promptly for every session. I offered to pay her for the second missed session and she gave me her bank details to do so.
I admit, I made a mistake, twice, in organizing these lessons, however I feel that with Caroline's holiday and the public holidays the lessons had been sporadic at best since first booking Caroline almost three months prior (only three lessons were actually had in this time) and therefore none of us had really settled into a routine. What I didn't expect in the slightest was what happened next - a week after the missed lesson (this is the day of my son's next scheduled lesson) I received a letter through the mail informing me that Caroline was no longer prepared to tutor my son due to the two missed lessons which we had already discussed on the phone and she had accepted my apology and offer of payment.
I feel absolutely disgusted by the cowardice of writing a letter a week later and the absolute disregard for the six-year old who is the only person to lose out in this situation. I admit that I made a mistake and the two missed lessons were entirely my fault, however I feel that Caroline's response has been heavy handed and over the top. I cannot believe that she didn't even have the courtesy to give me a phone call or a notice period in which my son would have had some warning and closure to his lessons before he would be able to continue with a new tutor. After receiving this letter I phoned Caroline in order to discuss it with her, however she declined to pick up the phone after numerous attempts to call her. I left a voicemail message asking her to return my call and several more phone call attempts I received a text message from Caroline stating that there was no need for us to speak as she had already given my sons slot away to another child. I could not see any point in responding.
My son is being investigated for possible ASD issues, as he struggles socially and Caroline is fully aware of this and due to Caroline's actions I am concerned for his ability to build a report and trust a new tutor. I find Caroline's response to my mistake shocking and wholly unprofessional.
Regarding comments about continuity, I totally agree. I have tutored most of my pupils for two years. My three week holiday coincided with Christmas, but despite this I offered multiple alternative lessons during my supposed six week holiday which were repeatedly declined, with the client requesting we delay starting lessons until the new year.
As a professional I don't work that way and as I had children waiting with parents who were fully committed to the benefits of regular tutoring, I had no choice but to terminate the lessons. Please see my other feedback as it is a more balanced and truthful reflection from people who actually know me.
Over the year she has helped them to make so much progress, has identified where their strengths and weaknesses lay, their individual learning styles and has built up their confidence. My children look forward to seeing her and having their lessons with her, which is such a skill to have to be able to help children to enjoy learning.
Thank you Caroline.