Information About Chantay - Birmingham trainer -

(1 review)

Personal Description:

I'm an IT Trainer, Performance Coach and Facilitator with over 20 years national and international IT training and coaching experience.

As an IT Trainer my role is to utilise the appropriate training approach to provide the knowledge required for the learner to achieve their IT goals.

As a personal performance coach my aim is to help you identify, pursue and achieve your personal IT goals. I work with you to help you maximise your potential by providing the required IT training, support and accountability to keep you on track.

Training Experience:

I tutor clients in the public, private and adult education sectors.

Client Categories:
Adult learners - IT training for adult learners
Corporate - Corporate executives up to Board level
Public sector - Professionals of all levels
Senior surfers - IT Training for seniors who want to use technology to communicate with family members internationally
Private individuals - IT training and coaching for professionals preparing for promotion or who need to upskill in a new role
University students - IT training and coaching for newly qualified university students transitioning to their first job role
Start-up companies - IT training and coaching for individuals who need to upskill to take their start-up to the next level

Previous Clients Include:
AT&T, Birmingham City Council, British Airways, British Telecom, British Aerospace, Chase Manhattan Bank, Charles Schwab, Further Education Colleges, Land Rover, NHS, Pirelli, Price Waterhouse Coopers, Rolls Royce, Royal College of Nursing, several London Borough Councils, Siemens and top-tier corporate law firms

Relevant Qualification & Certifications:
Institute Certified Training Professional (ICTP)
Certified Trainer Assessment Program (TAP)
Further and Adult Education Teachers Certificate
Microsoft Office Specialist (MOS)
Certificate in Training Practice
Diploma in Facilitation

I Provide Training On:
Software Applications - Microsoft Office 2010/2016 & 365, legal and bespoke software, Internet email
Operating Systems - Windows 8 & 10

Qualification Preparation:
All ICT related courses - GCSE and BTEC Computer Science, ICT Levels 1 - 3, Microsoft Office Specialist - MOS)
Other - Computer Literacy

Training Delivery Methods:
One to one, classroom, seminar, webinar, eLearning, web conferencing (WebEx, Skype)

Training Approach:

I've found that the best approach for tutoring sessions is to discuss how you like to learn (ie your preferred learning style); your expectations for the sessions and your desired outcome(s).

From these discussions, I customise my teaching, training and tutoring approach to make learning interesting, enjoyable and to best meet your needs.

As a flexible and resourceful tutor, I then customise my approach to meet the learner’s needs by utilising resources appropriate to the individual's learning style.

All tutoring sessions are interactive incorporating practical exercises. Following the session, learners are given exercises to consolidate the learning achieved during the session to complete on their own.

**"I hear and I forget. I see and I remember. I do and I understand" - Confucius**

Tutor Support:
I provide email and **Contact Detail Removed**phone support for my students between tutor sessions.

I look forward to working with you as you learn the IT skills to help you achieve your goals!

Chantay