Information About Ryan - Wolverhampton trainer
This is how 2 referees rated Ryan:
A highly accomplished individual with a successful track record of exceeding targets and improving the performance of credit management, client services, managed colleagues & exceeding client expectations. Currently have more than seven years of client relationship, coaching and managerial experience, adding value to every client interaction. I have a clear logical mind with a practical approach to problem solving and a drive to proactively seek the best solution for my clients and their development needs.
My training specialisms derive from Customer Service, Retail Banking, Business Banking, Corporate Banking, Communication Skills, Telephony Sales & Service and Continuous Improvement. I also specialise in creating training material should this also be an area needed for development prior delivery.
To excel each learner I provide a wide range of training methods from general classroom style training, side by side support (such as observation then feedback), group activities to online coaching, assignments and sports coaching which is a method to enhance motivation & communication.
Tutor Resources: (free to download)
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Availability: Weekends / Weekdays (all times)
References Available: Yes (✔ On File)
- . (2019) - CAVA (Professional) (✘ Not On File)
- Chartered Banker Institute (2013) - Contact Centre Helpful Banker Accreditation (Professional) (✘ Not On File)
- Cheslyn Hay Sport & Community High (2009) - 11 GCSE's A - C & 2 AS levels B-D (School) (✘ Not On File)