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Frequently Asked Questions by Learners

  1. At what point do I have to pay?

    Only when you have chosen to accept a teacher's offer to provide language lessons do we charge a £4.99-19.99* introduction fee. It is free to search, browse and contact teachers. You must pay your language teacher their hourly rate directly and make any invoicing arrangements between you. We ask that learners please honour their commitment and arrange and pay for their first lesson with their selected teacher. This means the teacher's fees are always covered. Beyond this, your decision to continue with your language teacher will obviously be a reflection of how well your first lesson progresses. Please refer to our terms and conditions for further details.

  2. How do I choose a language teacher?

    Please see our article, Which language teacher? for guidance.

  3. Do you CRB check tutors?

    No. The teacher profiles are written by the teachers themselves. We would recommend learners request to see a CRB certificate and any other declared qualifications at the beginning of the first lesson.

  4. How do I contact the teachers?

    Contact a prospective teacher free of charge by becoming a member. Once your teacher has received and accepted your request we will release their contact details at your request, conditional upon you paying a £4.99-19.99* fee. We also e-mail the teacher your details simultaneously so you can both contact one another.

  5. I have not heard from a teacher and wish to release their details.

    It may be your teacher is on holiday or temporarily unavailable. We contact all teachers as soon as you make your enquiry but cannot force them to respond. We would always recommend contacting more than one teacher.

General FAQs

For frequently asked questions about First Tutors: Languages please click here

If you have any further questions not answered in our FAQs, or are unsure about anything, please ask us your question here.

* Our one-off fees are variable and linked to the tutor's price per hour to make our service as affordable as possible